11/18/2023 0 Comments Effective listening![]() ![]() At home, effective listening skills help develop children who are self-reliant and resourceful and can solve their problems. Listening has become so crucial in organizations today that several top employers are providing training in effective listening skills to their employees as they are aware that effective listening skills facilitate better satisfaction to the consumers, increase productivity in the workplace, assure adequate information sharing, lead to more innovative and creative work, lesser errors and less wastage of time. If you listen carefully, the communication process will stay smooth despite the misunderstandings, making the sender feel satisfied. Concentrating along with using other senses is a practical listening skill. ![]() The ability to accurately receive and interpret messages during communication is known as listening. Listening skills hold the key to effective communication. If you enjoy using our handouts, we appreciate contributions of acknowledgement.Updated JIntroduction to Effective Listening Skills You may reproduce it for non-commercial use if you use the entire handout and attribute the source: The Learning Center, University of North Carolina at Chapel Hill This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 License. Academic listening strategies: a guide to understanding lectures. To get more help with academic listening, make an appointment to meet with one of the Learning Center’s academic coaches. Here are some sample UNC lectures you can use to practice your listening strategies: In spoken language, not all words are important nor are they always grammatical. Avoid trying to understand every word.Take these as cues for possible key points in the lecture.Pay attention to repeated terms and pauses These words carry the most important information. Listen for longer, louder words (usually nouns, verbs, adjectives, and adverbs).Go to friends or go to office hours with questions about information you missed.Review your notes for any information that is incomplete.Listen for phrases that introduce, summarize, or shift topicsĪfter lecture, continue to engage with the topic.Note the number of main topics being covered and how they are related.During lecture, identify the organization pattern (i.e., problem/solution, literature review, etc.).Consider how new information will relate to previous lectures.Top-down listening strategiesīefore lecture, review and predict lecture topics These processes are complementary listening for only the big picture but not the details can be as ineffective as trying to understand every single word your lecturer says. Bottom-up listening uses sounds, words, and other small units to create meaning. Top-down listening uses background knowledge and contextualizes words to aid comprehension. Knowing whether the information or the delivery of information is challenging will help you determine which listening strategies to try. The table below represents endpoints of two spectra your classroom and lecturer may have qualities from both columns. Lecturer speaking styles also affect how information may be presented. Some classrooms assume students know nothing and introduce information whereas other classrooms assume students come prepared to discuss information. Classroom stylesĭifferent classroom styles present information in different ways. For information and tips related specifically to lectures delivered through Zoom, check out our handout on Getting the Most from Lectures. Below are common characteristics for lectures and strategies for improving listening comprehension. Understanding lectures can be easier if you know what to expect and know what to listen for. Your lecturer may blend words together, use words you are not sure how to spell, use “uh” in the middle of sentences, speak quickly or slowly, or abruptly restart sentences. University lectures (the focus of this handout) can be challenging because of their fast pace, variety across disciplines, dynamic nature with student discussions, and diverse lecturer styles. ![]()
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